STORE POLICY
Customer Care
At YASSA, we're committed to providing exceptional customer service from the moment you place your order through to delivery and beyond. We take pride in the quality of our products and want every customer to shop with confidence.
If you have any questions about our products, sizing, orders, shipping, returns, or anything else, our team is here to help. We aim to respond to all customer enquiries as quickly as possible and will always do our best to resolve any issues fairly and efficiently.
Should you receive an item that is damaged, faulty, or incorrect, please contact us as soon as possible so we can arrange an appropriate solution. We value your feedback and continuously strive to improve both our products and your shopping experience.
For all customer support enquiries, please contact us via our Contact Us page. We look forward to helping you.
Privacy & Safety
At YASSA, we are committed to protecting your privacy and providing a safe, secure shopping experience. Any personal information you provide—including your name, email address, phone number, shipping address and payment details—is collected solely for the purpose of processing your order, providing customer support, and improving your experience with our store.
We do not sell, rent or trade your personal information to third parties. Your information is only shared with trusted service providers where necessary to process payments, deliver your order, or operate our website. All payment transactions are processed through secure, encrypted payment gateways, and YASSA Official does not store your full credit or debit card details.
Our website uses industry-standard security measures to help protect your personal information from unauthorized access, misuse or disclosure. While no online system can guarantee absolute security, we continually take reasonable steps to safeguard the information entrusted to us.
By using our website, you agree to the collection and use of information in accordance with our Privacy Policy. If we make changes to our privacy practices, any updates will be published on this page.
If you have any questions about how your information is collected, used or protected, please contact us and our team will be happy to assist.
Wholesale Inquiries
YASSA welcomes wholesale enquiries from selected retailers, boutiques, sporting clubs, distributors and business partners who share our commitment to quality, heritage and timeless sportswear.
If you're interested in becoming an authorised YASSA stockist or would like to discuss wholesale opportunities, we'd love to hear from you. Our team can provide information on product ranges, minimum order quantities, pricing, lead times and partnership opportunities.
To submit a wholesale enquiry, please fill out the form on our Contact us page, with a brief introduction to your business, your location, and the products you're interested in stocking. We'll review your enquiry and respond as soon as possible.
We look forward to partnering with businesses that share our passion for sport, craftsmanship and authentic design.
Payment Methods
Credit / Debit Cards
Offline Payments